If you forgot your password, simply click the text: “Forgot your password?” on the login section of the app. Then you will be prompted to reset your password. Once you decide on your password, click the blue “Send” button. You will receive an email to confirm your password reset.


You can also go to the desktop login page, and click on the blue text that says “Forgot your login information?”

Once you click the link, this box will open:

Enter your e-mail address and you will receive an e-mail containing a new password. Please check your SPAM inbox if you didn’t receive the email in your inbox. 

Please note that the new password will only be activated after you click the link in the e-mail.

Mobile App FAQs